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In-home patient care option for Burlington and surrounding communities

The Community Remote Care Management program connects patients with a multi-skilled care team using an app on a tablet or smartphone. The app makes it simple to communicate and securely share health information.

The Burlington-area program is for:

  • Patients with chronic obstructive pulmonary disease (COPD) and/or congestive heart failure (CHF) and/or vulnerable seniors.

Using an app called Aetonix aTouchAway, patients with COPD and/or CHF can:

  • Connect to their care team via messaging and virtual visits
  • Respond to reminders
  • Learn more about their condition

Patients being monitored because of their chronic conditions borrow a free tablet and medical monitoring equipment so they can:

  • Measure and send current vital signs (such as pulse rate or temperature) and symptoms to the care team
  • Avoid unnecessary trips to the clinic or hospital

The Community Remote Care Management team is a collaboration between Burlington Family Health Team professionals (including a Nurse Practitioner and Registered Practical Nurse), Halton Region (Community Paramedic), and Thrive Group (Community Connector). Additional Burlington Family Health Team professionals, such as Respiratory Therapist, Physiotherapist, etc. are called in when needed to build a coordinated care team for the patient and family. The patient’s primary physician is informed and involved regularly.

The Community Remote Care Management program provides comprehensive, continuing patient care from the safety of the home environment. It was designed by several partners of the Burlington Ontario Health Team and provides an excellent experience for patients and healthcare providers, peace of mind for family members, and better health outcomes.

We are in unprecedented times and information is changing rapidly.   If you have questions, please phone the Burlington OHT Community Remote Care Management Program intake line at 289 208 9619. We will be happy to assist in ensuring your patient is referred to the appropriate program.

Healthcare providers can download the referral form, print it, and fax the completed form to 855 928 5284.  The referral form is also available on Ocean eReferral. 

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